1. No Refunds or ReturnsDue to the nature of digital products, all sales are final. Once a purchase is made and the files are downloaded, we cannot offer refunds, exchanges, or returns.
2. Exceptions for File IssuesIf you experience any of the following issues, we will gladly assist you:
The file is corrupt or damaged.
You did not receive the correct files after purchase.
There was a technical issue preventing the download.
In such cases, please contact us at support@invitationcart.com with your order details, and we will work to resolve the issue.
3. Unauthorized PurchasesIf you believe your purchase was made without authorization, please contact us immediately. We recommend checking with your payment provider for further assistance.
4. Custom OrdersCustom design orders are also non-refundable once the design process has begun. If you have any concerns or requests for modifications, please reach out to us, and we will do our best to accommodate you.
For any refund-related inquiries, contact us at support@invitationcart.com.